For a young child, going to an unfamiliar place can seem quite daunting. Reassure your child that it won't hurt. If you have a young child, try playing 'opticians' at home before you go. This will help your child understand what the optician will do and it might make this more appealing and fun. Join your child in the examination room to ensure they feel relaxed. Ask the optician to show your child the instruments and explain what they do. Try on a couple of pairs of spectacles with your child, so they see there's nothing to be worried about.

Encourage your child to:
• Make sure they only use their special cloth to keep their spectacles clean, as tissue or other materials could scratch the surface. It is also best to ask them to wet the lenses before rubbing them.
• Ensure that they take their spectacles off carefully using two hands. This stops the sides from getting bent out of shape.
• Never put the spectacles face down as this could scratch the surface, and always store them in their case.

1. The easiest and most gentle way to clean your spectacles is with some washing up liquid under lukewarm, running water. Afterwards rub them dry with a clean, soft, cotton cloth. Microfiber cloths, which can be obtained from your optician, are suitable for clear vision when you are travelling.
2. Use lukewarm water and diluted washing up liquid for cleaning. Rehydrating washing up liquids is not suitable. Washing up liquid concentrates should be highly diluted. A clean, soft, cotton cloth is optimum for drying.
3. Never use aggressive household cleaners (e.g. spirits or window cleaner). Also, do not use any other cleaners that contain solvents, disinfectants or acids and alkaline solutions.
4. For stubborn dirt, you can use damp spectacles cleaning cloths, spectacles sprays or an ultrasound bath. Since these cleaning methods put more of a load on the lenses, they should only be used as required as and not more often than once a week.
5. Make sure that these cleaning agents are solvent-free. The cleaning time of spectacles in an ultrasound bath should be as short as possible (max. 1x per week for max. 1-3 minutes). Only use water and washing up liquid here as well.
6.Never expose spectacles with finished plastic spectacles lenses to extreme sunlight and high temperatures (e.g. on the dashboard of a car).
7. Please never put your spectacles lenses face down on a hard surface.
8.The best thing is to keep your spectacles in a strong case. They are protected against scratches, bending, dirt and sun there.

Purchasing a pair of spectacles is a long term investment. Unfortunately improper care can cause damage to your lenses and may result in unwanted scratches & blurriness.
1. Use a hard spectacles case to store your spectacles when not in use. This will prevent any unnecessary scratching and will extend the life of your frame. We recommend using a hard case in which to keep your spectacles.
2. To ensure your spectacles alignment is not put at risk, always use two hands when putting on or removing your spectacles.
3. Always place the lens surface up, this will prevent them from being scratched.
4. Do not let anyone try on your spectacles. Letting others wear your spectacles, even for a moment, may cause stretching or other damage.
5. Have your spectacles adjusted every 3-4 months. This allows us to check for loose screws or other potential problems. If your frame breaks, do not attempt to repair it yourself. Bring it to us and we’ll repair it appropriately.